Do you offer free shipping?
Unfortunately we don’t offer free shipping at this time.
Regular post is a flat fee of $ 10.00.
Express post is a flat fee of $ 15.00.
All orders are sent by Australia Post.
How long will my order take to reach me?
For Regular shipping please allow 2 to 5 days depending on where you are located. For Express shipping, if you place your order before 10.30 am EST and you live in a Capital City or its Suburbs you should receive your parcel in 1 to 2 working days. For more remote or outlying areas it may take a day or two longer.
Do I have to be home or sign for my parcel when it arrives?
Australia Post will try to leave your order in the letterbox, if it doesn’t fit they will leave it in a safe place near your front door, a signature is not required. If a safe place can’t be found then your parcel will be carded to your nearest Australia Post outlet. If you would prefer your item not to be safe dropped please add a comment to your order as you pass through checkout.
How can I track my order?
All domestic orders are fully trackable by using the tracking number and link provided in your confirmation of shipping email.
What happens if my order is out of stock ?
We update the product availability on our website regularly but sometimes another customer may purchase a product at the same time as you, so the item may be temporarily out of stock. If so and if the product can be re-ordered we will contact you regarding the longer delivery timeframe and give you the choice of waiting or an immediate refund. If the product cannot be re-ordered we will give you the option of an immediate refund or an online credit voucher to use with your next order.
Unfortunately we do not offer International shipping at this time.